No, we are purely an online store. Due to our commitment to sustainability, not having an online store keeps our carbon emissions low. 

If you can’t find the answer you are looking for here, reach out to us using the Contact Us form, and we will get back to you as soon as we can. We’ll try our best to respond to your query within 48 hours’

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.Delivery times can vary based on the manufacturer and if your product is being made to order or ready to ship. You can see specific delivery times on the product page.

Cost of shipping varies depending on the manufacturer. This will be calculated at checkout depending on product weight, delivery providers and their varying fees, speed of delivery, and Brand policies.

Yes. Once your product is shipped, you should receive an email with a tracking number that you can use to monitor your product’s journey.

You can read our Returns Policy here.

At the moment, we only ship to the UK. Keep an eye out for any updates.

The materials used vary depending on the product and the manufacturer, however all our Brands focus on sourcing materials in an ethical manner. You can find out more details on specific products on the product pages.

Each product is different - check out the product page to see any care tips provided or keep an eye on your inbox after receipt of delivery for guidance.

As we carry a variety of Brands, it is dependent on their preferences. If warranties are included, this will be clearly stated in the product page.

All our Brands strive to use ethically sourced materials. More details on products’ material composition can be found on our product pages, and our Brands sustainability practices can be found on their page in the Brand Directory.

Some products have variations available eg. colour, finish, etc. If this is available, you will be able to choose your preferred style on the product page.

Sustainability is a broad term for something that is made to have minimal environmental, social, and financial impact on the future. 

The products we sell were created with this goal in mind, from sourcing the products, to the staff that create it, all the way through the supply chain.

Nothing can ever be truly ‘perfectly’ sustainable. It is a relative scale. There is a variety of options for manufacturers and product designers on how they wish to create their products. The key thing is that they choose the options that have the least amount of negative impact. They may not be 100% sustainable, but they are a more environmentally conscious choice than what is currently mainstream practice.

With so many ‘green’ buzzwords being thrown around, it can be hard to tell which ones are genuine. Because of this, we strongly believe that the only way is to be transparent. This is a standard we set for ourselves, and in turn, expect the same of our brands. All of whom are open and honest about their sourcing, manufacturing, and distributing practices.

The criteria on which we partner with our Brands is simple. We look for manufacturers that are committed to their sustainability goals and are actively working towards fulfilling them.

We look for transparency and honesty about their processes as well as prioritisation of high quality materials. And last but not least, we look for Brands that produce innovative, eye-catching, and stunning designs that are inspiring and evocative. 

Go to our Brand Directory to learn more about our partnerships.